Applications developed by Enable

Who we are

Our website address is: https://www.enable.no/

Purpose 

This Privacy Statement describes how Enable collects and uses personal data.

The content of this page is identical to what is reproduced as a privacy policy in Enable’s internal control at any given time. In case of doubt, it is the version of internal control that is applicable.

The statement contains general information about how we process privacy data and the collection of personal data via our website.

Enable, by the general manager, is the data controller for the company’s processing of personal data. Where the daily tasks are delegated, it appears under each individual point. The delegation includes only the tasks and not the responsibility. The statement contains information you are entitled to when collecting information from our website (Section 19 of the Personal Data Act) and general information about how we process personal data (Section 18 1st paragraph of the Personal Data Act).

Online processing of personal data on www.enable.no 

Enable does not store personal data for users of www.enable.no

Cookies

Enable does not use cookies on its websites.

CRM

Enable uses CRM and billing system based on SharePoint (self-developed). The respective account managers follow up that the actual case processing is in accordance with the routines.

Enable processes personal data in order to safeguard the interests of the customer/contact in connection with the provision of consultancy services.

Different types of personal data are registered in the customer system. This is information such as name, address, telephone number and other relevant information for the customer relationship.

Enable develops applications that can be used from both Microsoft Teams and other services in the Microsoft 365 port sequence. These applications run in customers’ own Microsoft environments and are subject to the privacy policies that Microsoft has for its applications and customers’ own data processing agreements with Microsoft. Enable does not collect any personal data on behalf of the applications. Enable has through some applications functionality for valid license check that connects to your organization’s Tenant. These also do not collect any personal information of any kind.

Microsoft Terms of Service: Microsoft Services Agreement

Personvernerklæring  https://privacy.microsoft.com/en-us/privacystatement

E-mail and phone 

Enable uses e-mail and telephone as part of daily work to safeguard the interests of its customers. Relevant information that emerges from phone calls and e-mail exchanges that occur as part of sales and delivery projects is recorded in CRM and Service Desk where relevant.

The individual employee is responsible for archiving relevant e-mail in digital case folders belonging to the individual project and otherwise deleting messages that are no longer relevant. Upon resignation, the e-mail accounts will be deleted, but some relevant emails related to customers/projects will normally be transferred to colleagues or placed in digital case folders belonging to the individual project.

Sensitive personal data is not sent by unencrypted e-mail without the customer’s consent. To the extent needed, the individual enable employee will be able to send encrypted e-mail to avoid the risk of information of a more sensitive nature going astray. Please note that regular e-mail is unencrypted and therefore does not encourage you to send confidential, sensitive or other confidential information by e-mail.

Phone calls are not logged centrally and are not available to Enable/employees. However, the employee has an overview of the latest calls on their phones. If a phone call is related to an individual case, a note related to the customer or project may be written after the call has been completed. No other systematic registration of telephone calls is made where the caller can be identified.

Employee information 

Enable processes personal data about its employees in order to manage salary and personnel liability in accordance with Sections 8, first paragraph and section 8 a), b) or f) of the Personal Data Act, as well as § 9 a), b) and f). It is the financial manager who has the day-to-day responsibility for this. Necessary information is recorded for the payment of wages, such as basic data, salary level, time registration, tax percentage and tax municipality. Other information about employees is related to the employee’s work instructions and the facilitation of his/her work.

In addition, information in connection with key management of entry and exits and information about access management is recorded in the IT system. The information is retrieved from the employees themselves. The information is only disclosed in connection with salary payments and other statutory disclosures. Deletion routines for personnel information follow the Accounting Act and the Archives Act. Information about the name, position and work area is considered to be public information and may be published on our website.

Storage of job applications 

All job applications are stored at Enable for a maximum of one year before being shredded. It is the general manager who is responsible for this.

Exceptions apply to all former and current employees have a personnel folder in our archive system. Here, among other things, the job application is archived/stored. Personnel folders must be preserved (that is, the job application is not deleted or shredded). Personnel folders are cleared upon expiry of the employment relationship.

Rights 

Everyone who asks is entitled to basic information about the processing of personal data in a business pursuant to Section 18 of the Personal Data Act, first paragraph. Enable has provided this information in this statement and will refer to it upon any requests.

Those registered in one of Enables’s systems are entitled to access their own information. The person concerned also has the right to request that incorrect, incomplete or information Enable is not allowed to process be corrected, deleted or supplemented. As a starting point, the person concerned is also entitled to delete all information about himself or herself, but there may be exceptions here due to special regulations. Claims from the data subject must be answered free of charge and no later than within 30 days.

Contact 

Please contact us if you have any questions about our processing of personal data:

https://helpdesk.enable.no/hc/no/requests/new

(Select category «Delete my information»)

Phone: +47 993 03 700

Postal address: Enable w/ general manager, Klæbuveien 194, 7037 Trondheim